Tuesday, August 12, 2008

What do your actions say about you?

"Dignity consists not in possessing honors, but in the consciousness that we deserve them." ~Aristotle

Research tells us that more than 55% of face to face communication is body language. 15% is tone of voice, and the other 30% is words that are actually said. But, the often not mentioned statistic is that your actions override your words, your tone, and your body language 100% of the time.

If you want to know who someone really is, than you have to watch what they really do.

I really enjoy mountain biking. And one story I will never forget is when I met a guy, let's call him "Biker Bob," at a bike shop.   And as we talked, he told me about all his gear, his amazing skills, his experience in the swiss alps on the race tour, etc.  Later that day I went biking down a ski mountain with Biker Bob. Biker Bob was passed by everyone, including me and at least 3 other guys that had no idea what they were doing. We all finished the trail and waited a good 10 minutes for Biker Bob to come stumbling out of the woods.

I learned a valuable lesson that day. Biker Bob had a lot of gear, a lot of talk, and a lot of confidence. But Biker Bob did not have the skills, the action, or the results to match it up.

You can look the part, talk the part, and have the confidence of the part. But your actions and your results override talk and confidence any day.

Dave Barry (a great humor columnist) once said that if you go out to dinner with a "nice person," and they do not treat the waiter nicely, than that person is not a nice person.

I couldn't agree more Dave.

3 Question Reality Check
1. Do people you encounter know what you believe by what they see you do?
2. Are your actions saying good things or bad things about you?
3. Have you thought about how that could impact your business results?

Simple I know. But, a profound reminder to work on your actions and who you really rather then all the work on image and words that is so easy to focus on.

-Jon Bohm

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